FAQ
No. Your Clock and Lamp are complete without it. The two-phase alarm, 100+ built-in sounds, nightlight, blackout mode, sleep timer and Bluetooth speaker all work with no membership. Storymaker, our personalized bedtime stories, is free for everyone too.
Loftie+ is a habit system for putting your phone down. Rest blocks distracting apps around sleep in three phases: Relax, Sleep and Rise. Focus blocks them during the day when you need it, with streaks, a Pomodoro timer and screen-time challenges. Every paid plan includes the Loftie Card, which starts Focus with a tap. Learn more about Loftie+.
We follow strict safety and privacy policies for Storymaker. Here’s what you might be wondering about:
- Private and protected. Only you can hear, access and use your own voice.
- Appropriate for any age. Our story-making process keeps content within safe boundaries.
- Stories only for you. We never use or share your content.
In the Loftie app:
- Tap the menu in the upper right.
- Choose Subscription.
- Scroll to the bottom and tap Cancel subscription.
Signed up inside the iPhone app? Apple bills that membership, so cancel it in your iPhone’s Settings: tap your name, then Subscriptions.
There’s no website login, so the app is where you manage your membership. A new Clock or Lamp usually comes with a free first month of Loftie+ that renews on its own unless you cancel.
Don’t want to cancel, just need help? Email [email protected].
Can’t find what you’re looking for?
Questions? Comments? Concerns? Requests? Want to tell us about a weird dream you had?
Email us at [email protected] -- we'd love to hear from you!
Want live support? Book a spot and speak to one of our experts.