Use your HSA/FSA
dollars with Loftie

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) let you set aside pre-tax dollars for qualified health expenses. Because the money is never taxed, spending it on eligible products saves you an average of about 30% compared to paying out of pocket.

Truemed is a payment integration that enables qualified customers to use HSA/FSA funds on products that help treat, mitigate, or prevent health conditions. Truemed partners with licensed providers to issue Letters of Medical Necessity where appropriate.

During checkout you'll submit a short questionnaire. A licensed provider from Truemed reviews your responses and issues a Letter of Medical Necessity that makes your purchase eligible through your HSA/FSA.

You can pay with a regular credit or debit card through Truemed at checkout, then submit your itemized receipt and Letter of Medical Necessity to your plan administrator for reimbursement.

Most administrators allow you to split payment — use your remaining HSA/FSA balance and pay the difference with a personal card, or pay in full now and submit for partial reimbursement. Check with your plan administrator for specifics.

Reach out to Truemed's support team: [email protected]

They'll help you resolve the issue with your administrator or process the payment another way. Every plan is different, and some administrators require the itemized receipt and Letter of Medical Necessity to be submitted manually.

Reimbursement of past purchases depends on your plan administrator's rules. If you qualify through Truemed, you can submit your Letter of Medical Necessity along with your original receipt to your administrator and request reimbursement.

Truemed is only available to US customers with an HSA or FSA account. If you don't have one, check with your employer’s HR or benefits department about enrollment options, typically during open enrollment. Truemed cannot help customers open or fund an HSA/FSA account.